Terms and Conditions

Equipment Requirements. Each participant is responsible for the technology requirements below to participate successfully in any Cadence online class or event.
- Internet Connection
- Computer with Microsoft Teams Capability
- Optional Webcam
Class Materials. Participants will receive all class materials in electronic form.
No-Shows. If a participant fails to attend a class, Cadence will make the class materials available for that participant.
Participant Contact. We require each participant's name and email address before each class starts.
Participant Substitution. A participant may be substituted at any time, by contacting training@cadencesolutions.ca.
For a Buyer Cancellation, it is required to provide us with a notice at least 10 calendar days before the scheduled class date. In such cases, the class fee will be refunded, and will be issued less a 10% administrative fee. However, if the cancellation is received within 10 calendar days of the class start date, the buyer will be responsible for the full class fee.
Cadence has the authority to cancel any class for any reason. In the event of a cancellation, Cadence will refund the complete cost of the class. Cadence will make every possible effort to promptly inform registered participants of any such cancellations.
Buyer Postponement. Cadence will collaborate with registered participants to identify a rescheduled date that is agreeable to both parties. However, if the proposed date does not meet the buyer's requirements, a full refund will be issued less a 10% administrative fee.
Cadence has the authority to delay or reschedule any class for any reason. In the event of a postponement, Cadence will collaborate with registered participants to determine a new date that suits everyone involved. If the suggested rescheduled date is not feasible for the participants, a complete refund will be provided. Cadence will inform registered individuals of any cancellations.