Services

ECM System Implementations

Cadence Solutions uses a unique approach to lead a project through to successful completion. The implementation methodology includes a preliminary analysis of existing systems, processes and infrastructure that will help with evaluating the current state. Once Cadence has a good understanding of the current operating environment and the expected end goals, we will provide an implementation strategy and schedule to address the gaps identified during the analysis phase.  Rest assured, our business and technical analysts will be involved every step of the way to make the transition either to OpenText Extended ECM for Content Server or Microsoft SharePoint/Office 365 as smooth as possible. 

System Upgrades

To ensure your system is functioning properly, upgrades are vital.  Using Cadence’s team, we will upgrade your system to the latest software version to optimize your system’s performance and guarantee your business continuity is protected.  New features will provide your users with access to the latest tools to be effective and maintain productivity.  The Cadence team will help your organization determine if you need to upgrade, but more importantly when to upgrade. 

OpenText Managed Services

Software Support and Maintenance is provided by OpenText directly however Cadence Solutions can supplement the OpenText offering by providing OpenText Managed Application Services to monitor, patch and maintain your OpenText Content Server or Extended ECM environment.  OpenText will provide security patches and new feature released but will not apply these patches and configurations to your environments. 

Our OpenText Managed Services are a set of multi-technology managed services, on a monthly subscription, that involve the monitoring, management, and troubleshooting of OpenText components whether on premises, in Microsoft Azure, Amazon AWS, or Google Cloud. Service components common to all Cadence Managed Services are based upon practices recommended by the Information Technology Infrastructure Library (ITIL) and OpenText. Cadence has many clients, both private and public sector that trust us to manage their enterprise solution and ensure adequate patching, security and optimal performance.

Advisory Services

Considering an Information Management initiative? Cadence can assist with our team of strategic IM advisors, Records Management consultants and Solution Architects.  Let Cadence perform a thorough review of your processes, systems and change management complexity and deliver an in depth strategic plan.  

 

Don't start that project without the right advice and road map upfront it will only cost you more time and money.

Workflows

Content Suite includes a full workflow engine that enables form population, document generation from templates and of course structured or ad-hoc approvals. Workflows are a critical component to save time and ensure tracking and auditing of all approval activities. Cadence has implemented and automated many organizations with workflow some of the trending workflow.  Best of all its paperless, no more walking paper through the office, rubber stamping everything then scanning it at the end of the process.

 

Trending Workflows

  • Insurance Claims Approval

  • Accounts Payable Invoice Automation

  • HR Onboarding

  • Delegation of Authority

  • Vacation Requests

  • Expenses Tracking

Migrations

Leaving content in multiple silos with poor searching causes pain throughout the organization. Let’s get that content moved into a true document management system for full text google like searching,

 

Cadence migrates data from Shared drives, SharePoint, Laserfiche, M-Files, Oracle Universal Content Manager (UCM), On-Base while maintaining legacy and critical metadata.

Start your Project Today​!

Cadence will help guide you to the best solution for your business.

Cadence Solutions Inc.       Edmonton, Alberta       © 2020 by Cadence Solutions Inc.

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