Software Support and Maintenance is provided by OpenText directly, however Cadence Solutions can supplement the OpenText offering by providing OpenText Managed Application Services to monitor, patch and maintain your OpenText Content Server or Extended ECM environment. OpenText will provide security patches and new feature released but will not apply these patches and configurations to your environments.
Our OpenText Managed Services are a set of multi-technology managed services, on a monthly subscription, that involve the monitoring, management, and troubleshooting of OpenText components whether on premises, in Microsoft Azure, Amazon AWS, or Google Cloud. Service components common to all Cadence Managed Services are based upon practices recommended by the Information Technology Infrastructure Library (ITIL) and OpenText. Cadence has many clients, both private and public sector that trust us to manage their enterprise solution and ensure adequate patching, security and optimal performance.
Microsoft Azure is the industry leader’s solution for going to a partially or totally cloud-based architecture.
Microsoft Azure offers organizations flexibility, cost savings and security. Organizations can scale their data storage capabilities on the fly without having to purchase any additional hardware like routers, load balancers and servers - which can quickly add up to thousands or even hundreds of thousands of dollars. With Azure, organizations can leverage Microsoft's massive infrastructure and expertise.
Cadence partners with Microsoft to provide our customers with flexible cloud hosting options. With deep expertise in Microsoft Azure hosting and a long track record of delivering exceptional customer service, Cadence delivers a Microsoft cloud solution that will meet your organizations requirements.